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Largest private sector bank launches video KYC service

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Highlights:

  • Whatever the job is in the Corona era, people at least want to get out
  • In such a situation, you have to go if you have a bank job.
  • But private sector HDFC Bank has started such a service today, so that people will not have to go to the bank to open an account.
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new Delhi
Regardless of what work is done in the Corona Time, people at least want to get out. In such a situation, you have to go if you have a bank job. But the private sector HDFC Bank (HDFC Bank) has started such a service that people will not have to go to the bank to open an account. Actually, the bank has launched the video KYC (Know Your Customer) service, whose pilot project was successfully completed recently.

Will work with Agile Pods
HDFC Bank says that its video KYC service is the result of an angel pods (a tight group of a few). In this, the teams of Branch Banking, Digital Banking and Retail Assets will work together. HDFC Bank has a number of angel pods working on new products and services for customers. This is in line with the One Bank vision of utilizing the ability and competence of different teams for strategic projects in the bank.

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Currently for savings account
Video KYC (Vidio KYC) facility has been introduced for Savings and Corporate Celery Account and Personal Loan Account. The bank says it will be launched in a phased manner for other products. As per RBI guidelines, Video KYC is the same as providing full KYC of the customer. Customers can get all financial / KYC products after conducting video KYC. This service will be available from 10 am to 6 pm on all working days.

KYC will be full in a few minutes
After its launch, customers can sit in their home or office and open a full KYC-All Benefits account with HDFC Bank within minutes. The bank says that the video KYC process is online, fast and secure. It is paperless, contactless and the conversations between the bank’s officer and the customer are recorded.

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What is required for video KYC
In order to have a video KYC, the applicant must have a smartphone and have better data connectivity. The entire Aadhaar OTP-based eKYC is required at the time of bank application. Along with this, the original copy of PAN card should be in the hands of the applicant. Bank officials will also take care that the applicants are present in India at that time. After the customer completes his Aadhaar EKYC through the Insta Account Opening app on the bank’s website / playstore, he is connected to the bank official who completes the video KYC process.

Video What bank officials do in KYC
During the video KYC, bank officials first confirm the customer’s information. He then takes a photo of the customer. When customers show the original copy of the PAN card, then their photo is taken. Bank account is opened only then. But the video KYC’s audio-video dialog is verified before activating the account.

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